Novant Health AirLink Flights Grounded: What You Need to Know About Critical Care Transport

2025-07-03
Novant Health AirLink Flights Grounded: What You Need to Know About Critical Care Transport
WECT TV6

Wilmington, NC – Novant Health has temporarily suspended its AirLink flight operations, impacting air-based critical care transport services. While the pause might raise concerns, Novant Health assures the public that all essential ground-based critical care transport services remain fully operational and available to patients in need.

What Happened? According to a Novant Health spokesperson, the decision to pause AirLink flights is part of a comprehensive program review. This review aims to assess and optimize the AirLink program’s efficiency, safety, and overall effectiveness in delivering critical care services.

Ground Transport Continues Uninterrupted It’s crucial to understand that the suspension affects only air transport via AirLink. Novant Health’s dedicated team continues to provide rapid response and critical care transport via ambulances and other ground vehicles. This ensures that patients requiring urgent medical attention continue to receive timely and expert care. The ground transport services are vital for reaching patients across the region and maintaining a high standard of care.

What's the Program Review About? Novant Health is committed to providing the highest quality care possible. The program review will likely examine several factors, including:

When Will Flights Resume? The resumption of AirLink flights is contingent upon the successful completion of the program review. Novant Health has not yet provided a specific timeline for when flights will resume, but they have assured the public that they will provide updates as the review progresses. The priority is to ensure that when flights do resume, they operate with the highest standards of safety and efficiency.

Impact on Patients While the temporary pause may affect patients who would normally be transported via AirLink, Novant Health’s ground transport services are in place to mitigate any disruption. Patients requiring urgent medical care should continue to rely on 911 or contact Novant Health directly for assistance. The healthcare provider emphasizes its dedication to providing seamless and continuous care, regardless of the mode of transport.

Looking Ahead Novant Health’s decision to conduct a program review demonstrates a proactive approach to ensuring the long-term sustainability and effectiveness of its AirLink program. The review is expected to identify areas for improvement and ultimately enhance the delivery of critical care services to the community.

Stay Informed For the latest updates on the AirLink program review and the resumption of flights, please visit the Novant Health website or follow their official social media channels.

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