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Cargill, one of the world's largest privately held corporations, is undergoing a significant technological transformation, spearheaded by Chief Information and Digital Officer (CIDO) Jennifer Hartsock. In a move aimed at bolstering agility and better aligning technology with Cargill’s core business objectives, Hartsock has spearheaded a substantial reshaping of the company’s technology operating model.

For decades, Cargill operated with a traditional, siloed IT structure. While effective in the past, this model struggled to keep pace with the rapid advancements in technology and the increasingly complex demands of a global marketplace. Recognizing this challenge, Hartsock initiated a comprehensive review of the technology organization, identifying key areas for improvement and ultimately designing a new operating model that prioritizes collaboration, innovation, and responsiveness.

What's Changing? The revamped operating model isn't just about rearranging departments; it’s a fundamental shift in how Cargill’s technology teams function. Key changes include:

• Business-Aligned Technology Teams: Instead of a centralized IT department, technology is now organized around Cargill’s core business areas – such as grains and oilseeds, animal nutrition, and food ingredients. This ensures technology solutions are directly tailored to the specific needs of each business unit.
• Enhanced Collaboration: Breaking down silos is a central theme. The new model fosters closer collaboration between technology teams and business stakeholders, ensuring that technology investments are aligned with strategic priorities. Regular cross-functional meetings and shared goals are now standard practice.
• Focus on Innovation: Hartsock has championed a culture of innovation within the technology organization. This includes encouraging experimentation with emerging technologies like AI, machine learning, and blockchain, and providing teams with the resources and support they need to explore new solutions.
• Increased Agility: Cargill is moving towards a more agile approach to technology development, enabling faster delivery of solutions and quicker adaptation to changing market conditions. This involves adopting DevOps practices and embracing cloud-based technologies.

Why is this Important? Cargill operates in a highly competitive and rapidly evolving industry. The ability to leverage technology effectively is crucial for maintaining a competitive edge. Hartsock's changes are designed to ensure Cargill can:

• Respond Quickly to Market Demands: The new model allows Cargill to adapt to changing customer needs and emerging trends with greater speed and flexibility.
• Drive Operational Efficiency: Streamlined processes and optimized technology solutions can lead to significant cost savings and improved operational efficiency.
• Unlock New Business Opportunities: By embracing innovation, Cargill can identify and capitalize on new business opportunities enabled by technology.
• Attract and Retain Top Tech Talent: A modern, innovative technology organization is more attractive to top tech talent, which is essential for Cargill’s long-term success.

Jennifer Hartsock's leadership in reshaping Cargill's technology operating model demonstrates a commitment to leveraging technology as a strategic driver of business success. This transformation positions Cargill for continued growth and innovation in the years to come. The move signifies a broader trend within large corporations – recognizing that technology isn't just a support function, but a critical enabler of competitive advantage.