Close Brothers Scales Back Personal Lending Amidst Motor Finance Scrutiny

2025-07-09
Close Brothers Scales Back Personal Lending Amidst Motor Finance Scrutiny
This is Money

Close Brothers, a prominent merchant banking group in the UK, has announced a strategic shift, signalling a reduction in its focus on personal lending lines. This move comes at a critical juncture, with the industry bracing for a decision regarding ongoing investigations into motor finance practices. The company’s statement indicates a deliberate scaling back of its involvement in personal lending, primarily encompassing motor and home insurance premiums, suggesting a proactive approach to mitigate potential risks.

Why the Change? The decision isn't entirely unexpected. The Financial Conduct Authority (FCA) has been rigorously investigating the sale of motor finance products, specifically concerning discretionary commission payments made to brokers. These payments have raised concerns about potential conflicts of interest and whether consumers received fair value. A ruling against lenders could result in substantial compensation payouts, impacting profitability and prompting a reassessment of lending strategies.

Close Brothers' move to 'reduce our emphasis' on personal lines appears to be a cautious response to this uncertain environment. By lessening its exposure to motor finance, the company aims to safeguard its financial stability and limit potential liabilities should the FCA’s investigation conclude unfavorably.

Impact on Customers & the Market While the shift doesn't necessarily mean an immediate cessation of personal lending services, it does indicate a reduced appetite for growth in this area. Customers seeking motor or home insurance through Close Brothers may experience changes in product offerings or service levels. The broader market could also feel the impact, as other lenders potentially follow suit, reassessing their motor finance portfolios in light of the FCA’s findings.

Beyond Motor Finance: A Broader Strategy? It's important to note that Close Brothers’ business extends beyond personal lending. The company has a significant presence in areas like asset management and structured property finance. This strategic realignment in personal lending may be part of a larger effort to focus resources on higher-margin, less-regulated areas of the business.

Looking Ahead The FCA’s decision is eagerly awaited by the entire motor finance industry. The outcome will undoubtedly shape the future of lending practices and significantly impact the financial performance of lenders like Close Brothers. Investors will be closely monitoring the situation, assessing the potential financial implications and the company’s ability to navigate this challenging landscape. Close Brothers' proactive steps suggest a commitment to responsible lending and a preparedness for whatever the future holds.

For now, the focus remains on the FCA’s ruling and its subsequent impact. Close Brothers' decision to scale back personal lending underscores the significant risks and uncertainties facing the UK’s financial sector, particularly in the wake of regulatory scrutiny and evolving consumer expectations.

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